Shipping & Delivery Policy

Last updated 25 July 2026

1. What we deliver, and how

We build and host websites. Delivery is entirely digital: your website is generated on our servers and made available to you online — there is no courier, no package and no shipping charge, ever.

2. Delivery timelines

A private preview of your website is typically ready in about 30 minutes from completing onboarding, and in any case within 24 hours. You will see build progress live in your dashboard, and the preview link appears there the moment it is ready. Nothing goes public until you approve it.

Publishing to your own domain happens within minutes of you connecting the domain; the time for the domain to work everywhere depends on DNS propagation, which is typically under an hour and can take up to 48 hours — that part is controlled by your domain registrar, not by us.

3. Invoices and documents

GST invoices and any account documents are delivered by email to the address on your account, and are available from your dashboard. Nothing is posted physically.

4. Goods sold on websites we build

Some of our customers run online stores on websites built with 30minutes.io. Products you buy from such a store are sold and shipped by that business, under its own shipping and return policies shown on its website — 30minutes.io is the website platform and is not the seller, shipper or courier of those goods. For any order from such a store, please contact that business directly using the contact details on its site.

5. Questions

Anything unclear, ask a person: 30minutes.io, +91 99765 87658, support@30minutes.io. See also our Terms, Privacy Policy and Refunds & Cancellation Policy.